15 August 2008
Rydon Maintenance, part of the Rydon Group, provides facilities management services to housing associations, Local Authorities and NHS Health Trusts; they have recently upgraded their Core Software System from PlanetCMS to Planet FM Enterprise.
Rydon has been using Planet since 2001 when they invested in the G5 system before moving on in 2003 to a tailored PlanetCMS system. Rydon commented, “After viewing other systems on the market, the best route appeared to be to go with a product users were familiar with”. Rydon were also keen to invest in a system which would integrate with their other core systems, Opti-time and Cognito.
Handling over 2000 jobs per week with approximately 100 operatives using handhelds to receive their work, it was very important that the transfer to the new system went smoothly with minimal disruption to the working day. The Planet team were able to get the new system working very quickly.
Rydon are benefiting from many of the new features incorporated into Planet FM Enterprise. The Internet module is proving very useful allowing clients to log and monitor calls. The Healthcare side of the business is also making use of handhelds for planned and reactive maintenance. Time and location are no longer a restriction as data is accessible at all times.
The upgrade to Planet FM Enterprise has been a valuable exercise, contributing to the smooth running of the company. Rydon commented, “We are always on the lookout for improvements and upgrades ensuring that the 100,000 jobs we complete annually do not become an administrative nightmare. IT solutions are key to ensuring that Rydon Maintenance stay at the forefront of their market sector”.
The latest version of Planet hosts a number of new features and benefits. For more information about Planet and Qube Global Software please the Planet team on + 44 (0)1932 334700 or email planet@qubeglobal.com.
About Rydon Maintenance
Rydon Maintenance is part of the Rydon Group an integrated construction, development, maintenance and investment company based in East Sussex.
Rydon maintains a portfolio of around 25,000 homes for a cross section of leading Housing Associations and Local Authorities and a number of community hospitals and mental health facilities under long-term PFI and LIFT contracts. Follow the menu on the left to learn more about Rydon Maintenance.
About Qube Global Software
Qube Global Software is one of the most significant suppliers of property and facilities management software in today’s marketplace.
The company was created from the merger of Fraser Williams Commercial Systems, FDS Advanced Systems and Estate Computer Systems. Their portfolio of products includes the Horizon, Planet and Qube software systems.
Over the last 30 years they’ve helped thousands of clients, from small investors through to global corporations, manage every aspect of their property portfolio. Their solutions can bring increased revenue and efficiency, reduced costs and full access to vital information for each and every sector of the property industry.
Qube Global Software has offices throughout the United Kingdom, United States, Middle East and Australia.
http://www.qubeglobal.com
Friday, 26 September 2008
Wednesday, 6 August 2008
Conform to the latest Service Charge guidance with Qube Global Software’s Qube Solution
06 August 2008
To ensure that Qube Property Management Software continues to meet the changing needs of the property market, our Training and Consultancy staff have reviewed the latest guidance on effective Service Charge accounting being proposed by the Association of Residential Managing Agents (ARMA). As a result of this we are pleased to announce that Qube Property Management Software can fully assist organisations with conforming to the latest guidance.
The ARMA guidelines are based upon the Commonhold and Leasehold Reform Act 2002 (CLRA 2002). ARMA are constantly working with the government to develop future legislation to help their members deliver better service to leaseholders.
As well as conforming to residential Service Charge requirements, Qube Property Management Software is equally capable in the management of Commercial Service Charge procedures as stated in the Royal Institution of Chartered Surveyors (RICS) Service Charges in Commercial Property Code of Practice, 2007 guide.
Some requirements of the various guidance in the marketplace and the ability for Qube to assist with conformity are as follows:-
To ensure that Qube Property Management Software continues to meet the changing needs of the property market, our Training and Consultancy staff have reviewed the latest guidance on effective Service Charge accounting being proposed by the Association of Residential Managing Agents (ARMA). As a result of this we are pleased to announce that Qube Property Management Software can fully assist organisations with conforming to the latest guidance.
The ARMA guidelines are based upon the Commonhold and Leasehold Reform Act 2002 (CLRA 2002). ARMA are constantly working with the government to develop future legislation to help their members deliver better service to leaseholders.
As well as conforming to residential Service Charge requirements, Qube Property Management Software is equally capable in the management of Commercial Service Charge procedures as stated in the Royal Institution of Chartered Surveyors (RICS) Service Charges in Commercial Property Code of Practice, 2007 guide.
Some requirements of the various guidance in the marketplace and the ability for Qube to assist with conformity are as follows:-
- All documentation sent to residents must comply with stipulated formats – this is easily handled by the comprehensive tools within Qube’s demand suite and forms designer
- On each scheme of Service Charges, all leaseholders will be provided with a full annual statement of account and a balance sheet – This can be handled using Qube's flexible database, standard reporting, and property accounting features
- All accounts must be prepared on an accruals and prepayments routine – This is already a standard option available in the powerful property accounting features within Qube
- Costs must be handled and presented in a standard and structured format – the Qube Service Charge ledger can be tailored to fit any structure required
- Common across all the guidance and legislation in the marketplace is the requirement that monies should be held in separate bank accounts - Qube has been able to cope with this requirement for some considerable time
Qube Property Management Software can offer a solution to fit any Service Charge accounting process. As we continue to hear from new customers choosing Qube, this is not something that can be said about all property software solutions.
For more information please contact James Lavery in the Qube Customer Relationship Team.
jlavery@qubeglobal.com or +44 (0)1529 413131.Tuesday, 29 July 2008
Qube Global Software holds fourth series of spring seminars
July 2008
May and June saw spring events focusing on our Qube Property Management solution being held across the UK & Ireland, with seminars being held in Manchester, Brighton, Nottingham, Cardiff, London and Dublin. The morning sessions were aimed at potential customers whilst the afternoon was designed for customers who wanted to see and discuss the latest developments within the software.

An introduction to Qube Property Management Software
The morning session introduced potential clients to the software as well as offering them the opportunity to discuss their specific requirements. Staff were on hand to answer queries and demonstrate how the Qube solution really can make a difference to the day to day management of their property.
Customer focused Receiving feedback from our customers is very important to us, and we have found that these events offer the perfect opportunity for our customers and Qube staff to get together and discuss how they are using the software, new features and benefits, and other important events happening within their industries. The afternoon sessions always prove to be extremely interesting and beneficial to both Qube Global Software and our customers.
Each event was very well attended and the feedback we have received has been, as always, very positive.
Each event was very well attended and the feedback we have received has been, as always, very positive.
2009 will see us continue to visit locations throughout the UK & Ireland to deliver the latest news, developments and suggestions for best practice, keep checking the News and Events section of our website for details of future events.

John Cuppello - CEO - Qube Global Software
For more information please contact James Lavery in the Qube Customer Relationship Team. jlavery@qubeglobal.com or +44 (0)1529 413131.
Tuesday, 1 July 2008
Grampian Police select Planet Facilities Management Software
01 July 2008
Grampian Police have chosen Planet Facilities Management Software to manage their facilities. They are making use of eight modules from Planet including Internet, Health and Safety, Purchasing and Property. Planet is being used to maintain 70 sites across the Grampian regions.
Alistair Sinclair, Facilities Manager at Grampian Police commented that “after an extensive review of suppliers, we chose Planet because it provides an easy means of capturing all FM issues from Helpdesk to Planned Maintenance in one simple to use software package".
The latest version of Planet hosts a number of new features and benefits. For more information about Planet and Qube Global Software please contact Joanna Merchant on + 44 (0)1932 334700 or email jmerchant@qubeglobal.com.
About Grampian Police
Grampian Police employs approximately 2,300 staff who are based out of their headquarters in Aberdeen and the forty-four other police offices. The Force is responsible for policing 530,000 people and serves the three local authority areas of Aberdeenshire, the City of Aberdeen and Moray. Aside from normal duties, Grampian Police is also responsible for policing offshore installations in Scottish waters and for Royalty Protection for local Royal residences.
About Qube Global Software
Qube Global Software is one of the most significant suppliers of property and facilities management software in today’s marketplace.
The company was created from the merger of Fraser Williams Commercial Systems, FDS Advanced Systems and Estate Computer Systems. Their portfolio of products includes the Horizon, Planet and Qube software systems.
Over the last 30 years they’ve helped thousands of clients, from small investors through to global corporations, manage every aspect of their property portfolio. Their solutions can bring increased revenue and efficiency, reduced costs and full access to vital information for each and every sector of the property industry.
Qube Global Software has offices throughout the United Kingdom, United States, Middle East and Australia.
Grampian Police have chosen Planet Facilities Management Software to manage their facilities. They are making use of eight modules from Planet including Internet, Health and Safety, Purchasing and Property. Planet is being used to maintain 70 sites across the Grampian regions.
Alistair Sinclair, Facilities Manager at Grampian Police commented that “after an extensive review of suppliers, we chose Planet because it provides an easy means of capturing all FM issues from Helpdesk to Planned Maintenance in one simple to use software package".
The latest version of Planet hosts a number of new features and benefits. For more information about Planet and Qube Global Software please contact Joanna Merchant on + 44 (0)1932 334700 or email jmerchant@qubeglobal.com.
About Grampian Police
Grampian Police employs approximately 2,300 staff who are based out of their headquarters in Aberdeen and the forty-four other police offices. The Force is responsible for policing 530,000 people and serves the three local authority areas of Aberdeenshire, the City of Aberdeen and Moray. Aside from normal duties, Grampian Police is also responsible for policing offshore installations in Scottish waters and for Royalty Protection for local Royal residences.
About Qube Global Software
Qube Global Software is one of the most significant suppliers of property and facilities management software in today’s marketplace.
The company was created from the merger of Fraser Williams Commercial Systems, FDS Advanced Systems and Estate Computer Systems. Their portfolio of products includes the Horizon, Planet and Qube software systems.
Over the last 30 years they’ve helped thousands of clients, from small investors through to global corporations, manage every aspect of their property portfolio. Their solutions can bring increased revenue and efficiency, reduced costs and full access to vital information for each and every sector of the property industry.
Qube Global Software has offices throughout the United Kingdom, United States, Middle East and Australia.
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